Ask Mary ~
People at my office are talking a lot about the lack of information coming from their managers. Where does a manager/leader draw the line on what information to share and when? Our managers seem to be “too busy” to share information that will help their staff function at their best.
Answer ~
Indeed, one of the roles of a leader is to provide the information staff need to do their jobs. This week let’s look at the other side of the coin, because employees have a responsibility as well. If the information you need isn’t coming to you in a useful and timely manner, then determine the appropriate time, place and person to speak to about it. Managers and leaders usually have a very full workload, and may not realize or understand what you need, so don’t presume it’s a lack of caring or consideration. Give your manager/leader the benefit of the doubt and make a respectful request. Remember, too, there’s a difference between needing and wanting information. It’s a fact of organizational life that some information will not be shared with everyone. Prepare to present your request by doing your homework to explain the situation, the use and value of the information you need. Then help develop a systematic plan for information-sharing that works for all parties concerned.
Food for Thought ~
“Tell me and I’ll forget. Show me and I’ll remember. Involve me and I’ll understand.”
Native American Proverb